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Contacted them about a replacement part for my car. Took my details many times via live chat, phone call and email. Never got back to me. Was always the excuse that the parts team were away from desk. This is just not good enough. It’s ridiculous. Very poor customer service. Do not use this company...
Thankyou to Stephen for making our car buying experiance a pleasurable one. The car is lovely. Thankyou for everything. Everything you promised has been done to a high standard. thankyou Pete.
Recently had my car serviced at Ryders after one year since purchase. Nathan was so helpful and kind. Nothing was too much trouble for him. It felt like I was stepping back in time with good old fashioned service. When I change my car, I will make Ryders my first point of call.
Definitely won't be using again, thought I would use a reputable garage to get my car sorted, booked it in 3 weeks ago for today, book the day off work, get up early to take it in and get told the part hasn't arrived, come back in two weeks! No courtesy call to let me know, I could of saved a day's ...
I've been using this dealership for servicing my two Hyundai electric vehicles for six years. I could go to other more local dealers but chose to use Ryders due to the quality of service. Throughout the time they have dealt with recalls and faults without any issue. All the service staff are polite ...
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