Bca Fleet Solutions

Bought two vehicles from BCA, both have outstanding finance attached to them, one for almost two months. Chasing every day for two weeks now- no further on! Frustratingly, an automated response stating their terms and conditions-which they clearly do not adhere to.

Well this lot have been chasing me around for a disputed few quid. They would not even accept electronic servicing docs on handover day. Ive notified Santander due to this company being so naive and petty over £65 they have lost another business, client lease. Im going back to LEX Autolease.

Terrible customer service. I paid for a 'Blue' account subscription, but they disabled my account 'due to inactivity' despite my paid subscription having 9 months left. When queried on the telephone, they say there were re-activating it, but shockingly slow and I missed my desired auction. Will r...Read more

Received 5 emails and 4 text messages telling my how important it was to prepare my car for collection. Waited and awaited all day and when I chased I was told" oh they should be with you in about an hour and half"! BCA make it really clear that you must be ready and basically put your life on hold ...Read more

Purchased a bca assured car, graded 2, mechanical and electrical report all green. Told by website I would get peace of mind, sadly not true...rear boot tray rattling, boot itself doesn't rise like it should. Bca dismissed claim. Engine now overheating, sadly not within 48 hours so BCA will not he...Read more