N K Derby

I have been taking my Kia's to the NK Motors Derby branch for the last 5 years. My Kia Rio developed an issue over the past two years where it was feeling 'lumpy' to drive especially in the mornings, I could barely get it up a hill even in first. I would put my foot to the floor, it barely moved an...Read more

Hardy Puri sold me a faulty car. Engine warning light came on within a mile of the dealership. Simon Murdock (Dealer principle) refused to organise a repair under his own warranty, despite being obliged under law to do so at their cost. Instead, I was told to take the car to another garage and clai...Read more

Simon was very helpful and friendly, solving an issue that another Kia dealership wasn’t able to help with. On top of this he provided a courtesy car, so that I could get to the hospital with my dad. On top of this everyone that I spoke to at the dealership couldn’t do enough to help.

If NK KIA Nottingham is a credible branch to what kia’s values, morals and representation are then I am truly appalled. You would think the customer service would be paramount to this trading company KIA, unfortunately this is not what we received. We were under the impression that for a huge very s...Read more