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Booked my car in, for a service and first MOT, six weeks ago. I advised I needed my car back for 4pm, having dropped my car off at 4pm the day before. Got an email at 3pm advising additional work is needed and to ‘click on link’. When doing this, it gives NO details, I’m still waiting to be told wh...
I hate using them but as an authorised Mercedes dealer you have to. I had my car booked in for a recall at 10:00, and with a service I decided to have done so I only had to visit them once, it was to take 2 hours. 14:08 my app told me they unlocked my vehicle for the first time. I rang them as I nee...
What can I say other than prefect John the sales man who helped me made me feel more like family than a customer no pushing sales just lots of information about the car and gave me time to think about it and was very helpful answering all my questions I had whilst I made my mind job as I wanted two ...
I took my sprinter into lsh Stockport with a few issues. They had it for two days called me and told me that's nothing wrong with van. After a hour long conversation with me explaining that there was issues they agreed to look again. Next day they called again and yes they had found 5he issue and ...
Tamworth - Brand new multi million pound Dealership...What a wonderful opportunity for them to change the typical Main Dealer narrative. Sadly however, in my personal experience I was met with a patronising tone, of the implication that I had been somehow deficient in "not making an appointment", ma...
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