Mercedes-benz Of Solihull After Sales

Purchased a 2023 Mercedes EQB and arrived to collect it with damage on the bumper They asked me to get a quote which I got for £450 plus vat. I said I would pay £100 towards this and They said they could repair it for £100 and I had to chase them for three weeks to organise it….. never came so I got...Read more

Great dealer very professional and nothing too much trouble a breath of fresh air,great car great experience 🙂👍

I have used 'Mercedes Benz' 'Solihull' 'Aftersales' Service for almost 12 years now and cannot praise them enough for their 'Professionalism' and 'Attention' to 'Detail'. The 'Entire Team' is a 'TRUE' 'Credit' to the 3 pointed 'Star'. I have dealt with 'Nicky' throughout those '12 years' and cannot ...Read more

Booked my car in, for a service and first MOT, six weeks ago. I advised I needed my car back for 4pm, having dropped my car off at 4pm the day before. Got an email at 3pm advising additional work is needed and to ‘click on link’. When doing this, it gives NO details, I’m still waiting to be told wh...Read more

I hate using them but as an authorised Mercedes dealer you have to. I had my car booked in for a recall at 10:00, and with a service I decided to have done so I only had to visit them once, it was to take 2 hours. 14:08 my app told me they unlocked my vehicle for the first time. I rang them as I nee...Read more